To place an order, first go to the product page, which you can reach via the navigation. Then select the desired quantity of the product and click "Add to cart." You will now be redirected to your shopping cart. Now click "Checkout" and follow the indicated steps to place your order.

To track your order, enter the tracking number we've provided on our track and trace page. It may take 1-3 business days to see the status of your order after you have received the tracking number. If you have not received a tracking number from us, please send an email to: 180thousand@gmail.com. We will then immediately notify you of your tracking number and the status of your order.

In this case, please send us an email to 180thousand@gmail.com as soon as possible. If your order has already been shipped, we will do our best to correct the error afterward.

Our team works hard to ensure you receive your order as quickly as possible. Due to high demand, delivery times may be longer in some locations. Despite the high demand, your order should usually arrive within 6-10 working days after we have received your payment.

During Holidays and Peak Season, orders usually arrive within 10-15 working days after we receive your payment.

If you have any questions about your order, please feel free to send us an email at 180thousand@gmail.com. We will provide you with accurate information about your order at all times.

If you wish to return your order, please visit our refund policy page for detailed information on the return procedure.

You can cancel your order within 15 minutes to 2 hours after placing it. To cancel, please contact us at 180thousand@gmail.com.

Yes, we ship to the United States, Canada, New Zealand, Australia, and Europe. On request, we can deliver your order to any country. Simply send a request to: 180thousand@gmail.com.

Our barefoot shoes are crafted with precision and the highest-quality materials to ensure comfort and performance. Here are the key materials used in our footwear:

• Upper Material: We use premium polyester for the upper part of our barefoot shoes. This material provides durability and a comfortable fit.
• Sole Material: The sole of our shoes is made from organic rubber, offering excellent grip and flexibility.
• Winter Shoes: Our winter variants feature the same organic rubber sole for traction, but the inside is lined with a special insole material that combines EVA and cotton wool. This provides extra insulation and warmth during colder seasons.

Cleaning Instructions:

• Hand Washing

Cleaning Insoles and Laces:

• Insoles: Wash insoles by hand using the same mild detergent solution. Rinse well and air dry.

To Avoid Damage, Please DO NOT:

• Machine-wash your barefoot shoes: Most barefoot shoes should not be washed in a washing machine as it can damage the materials and structure.
• Dry using direct sunlight: Never use direct heat sources (like a heater or dryer) to dry your shoes. Let them air dry naturally.

Some barefoot shoe models are waterproof and some are not. If you're unsure about the shoes' details, you may email our customer service support at 180thousand@gmail.com.

There are two (2) ways to unsubscribe from our email:

1. Upon opening the email, you may click on the "Unsubscribe" button at the upper right corner of the email.
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If you have any other questions that are not answered in our FAQ, please send us an email at 180thousand@gmail.com. We will help you as soon as possible.